Emergency response officer (ero) basis

According to the Working Conditions Act, companies are obliged to take measures in the field of company emergency services. Employers must have one or more company emergency response officers (EROs) in-house. EROs can take immediate action in the event of an incident or disaster, for example in the event of evacuation, after-care, fire-fighting and communication.

Who needs emergency response officer training?

This certificate is mandatory and therefore indispensable for all companies, institutions and organizations in the Netherlands. Participation in the course does not require specific prior education.

Subjects covered

During this two-day training we cover:

Part 1 | Lifesaving actions

  • General rules for providing first aid, including five important points
  • Rautek emergency transport handle
  • Vital functions
  • Breathing and resuscitation for adults
  • Choking and poisoning
  • Shock
  • External (severe) blood loss and bandage
  • Local injury in the form of burns, fractures and eye injuries

Part 2 | Communications, fire fighting and evacuations

  • Tasks of the emergency response officer
  • Means of communication during an incident
  • Fire fighting, including triangles and pentagons, fire stages and small extinguishers
  • Evacuation
  • Importance of aftercare

Duration of the training and exams

The course lasts from 8 am to 4 pm on two consecutive days and takes place in groups with an average of twelve participants. Both theory and practice are included, and both parts are concluded with a test. Participants who are in possession of a valid first aid certificate with a resuscitation endorsement will receive an exemption for the Life-saving Acts component. The certificate obtained (in accordance with NVB standard) is personal and valid for one year.

Signing up for training

The Doornbos Training Centre provides training on location and in groups in Amsterdam and Rotterdam and is affiliated with Doornbos Equipment.

All our courses are certified nationally and/or internationally.

Training dates

Below you can find dates, locations and availability for this training. When you find your prefered date and location, you can sign up immediately. If you need some help, just give us a call. We are here to help you! +31 (0)10 – 850 8000 or +31 (0)20 – 840 3000